We offer a full refund on tickets to events or other physical products we sell up to 48 hours prior to the event. Charitable donations are not refundable. Please contact firstname.lastname@example.org to discuss your return.
Order Cancellation Policy
Please submit any cancellation via email to email@example.com with CANCELLATION in the subject line
Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Chicago Media Project Statement of Privacy.
Chicago Media Project (CMP) is committed to protecting your privacy. This Statement of Privacy applies to CMP’s Web site and governs data collection and usage at all CMP sites and services; it does not apply to other online or offline sites, products or services. CMP is an eCommerce web site. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an e-Commerce Web site, CMP collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by CMP is used solely for the purpose of billing and shipping your online purchases. CMP does not collect any information about your computer hardware and software.
CMP encourages you to review the privacy statements of Web sites you choose to link to from CMP so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the CMP Web site.
Use of your Personal Information
CMP collects your personal information to process product orders and deliver the products requested. It is possible that CMP may also use personal information to inform you of other products or services available from CMP. CMP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CMP does not sell, rent or lease its customer lists to third parties. CMP does not use or disclose sensitive personal information, such as race, religion, or political affiliations.
CMP abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.
Control your Personal Information
CMP offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing firstname.lastname@example.org. Please be sure to provide complete account information so we can identify you in our records.
You may also stop the delivery of future promotional e-mail from CMP by responding directly to any email you receive with a request to remove you from the mailing list
Security of your Personal Information
Changes to this Statement
CMP will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how CMP will use your personal information, CMP will prominently post such changes prior to implementing the change. CMP encourages you to periodically review this Statement to be informed of how CMP is protecting your information.
Terms of Service:
CMP is an Illinois not-for-profit corporation and an IRS recognized "public charity” eligible to receive tax-deductible charitable contributions, which are exempt from income taxation under Code Section 501(c)(3). For your records, our tax id is 46-5739978. No goods or services were provided in exchange for this generous financial contribution.
On behalf of Chicago Media Project, we offer you our deep gratitude and best wishes.